We strictly adhere to our confidential policy. All information related to our customers including credit card details and other information are under protection and only transmitted in encrypt form via SSL. We protect and respect our customers and do not share their details to third party. It is only use under the Data Protection Act.
USERS AND ACCOUNTS:
Above 18 years of age, People can easily register their accounts through our website. Minors and individuals under 18 highly forbidden to use the website transact and registration. Registered customers of Mcjacket should follow website rules and highly responsible to maintain security related to the website.
We are providing high quality stuff to our customers as per their needs and focus on trendy fashion to make them feel standing well in crowd and eye-catching through our products. Customer satisfaction is paramount for us.
Mjacket accepts payments from PayPal, Discover, American Express and MasterCard. For online ordering customer have to provide card number, maximum protection is our surety. We practice most leading encryption policy by using SSL. Checks are not acceptable for payment. The customer must provide details via a secure medium.
As we deliver Worldwide, We dispatch our orders within 7-10 days, however, we have some flexibility, if workload increase or seasonal changing’s. We send conformation email to our clients with the details of date and time of dispatch for their orders.
Return and Exchange Policy:
Mjackets only follows the provided details by the customers. However, size selection is under control of customer. However, it is important, if any customers have some sort of size issue, we are responsible to achieve customer’s satisfaction. For this, we offer return and exchange policy. In case of exchange or return, receipt will expect. In order to exchange items should be unwashed and unworn and having their tags attached. Body suits, swimmers are not returnable. Within 7 working days item will again dispatch. Damage, defected and incorrect items will be alternate within 2 working days. Sales items or clearances items are not changeable or exchangeable. Before placing order, we expect to our customers that they will carefully read return and exchange policy. 50% restocking fee is applicable for Mjackets for exchange or sales.
Transition time will allow for 3-5 working days, depending on your location and country.
Cancellation of order:
Under specification condition, Mjackets reserve the right to cancel the order. Before the acceptance of the order, we have the right to ask necessary details about the queries asked by us. As a customer, you have to answer all the asked questions. Nevertheless, in case, customer gave wrong information likewise wrong email address and residential address, we will cancel the order.
We gave value to our client’s money, so we specially design and use quality stuff that is surely price worth, which gave high satisfaction to our customers.
We feel proud for address answers to our clients regarding their queries. We always respond as soon as possible and listen humbly all their concerns and tried to cope with them. You can email us, contact with us through LIVE CHAT. Our team will assist you further; we will glad if our customers rush to our stores.
Social media platforms:
Our brand is register over all social media platforms you can communicate us through.